Receipts are automatically issued once your payment is confirmed. If you do not receive a receipt within 24 hours, please contact our accounts team via info@orisexpress.com or on phone: 0550478180/ 0500063223, or via WhatsApp/Telegram on 0245889233.

Yes, part payments can be made for certain services based on prior agreements. Kindly contact us to discuss and arrange a payment plan.

Cancellation policies depend on the payment method:

• Mobile money and online card payments: Transactions are typically final.

• Subscriptions: Contact us immediately if a canceled subscription is still pending.

For refunds, please refer to our refund policy.

• Bank Transfers: 1–2 business days.

• Mobile Money: Instant.

• Online Payments (Credit/Debit Cards): Instant.

We currently accept payments in Ghanaian Cedis (GHS). For international clients, payments in USD or other currencies can be processed through bank transfers or online payment platforms. Please contact your bank/payment platform for currency conversion.